Global capex levels in the telecommunications industry have soared from $50 billion to $325 billion, in real terms, over the last thirty years. This tremendous investment is not producing returns that telecom operators require.
A recurrent topic in the industry today is the tremendous opportunity presented by emerging markets. We’ve dedicated this issue of Communications Review to a region whose emergence onto the world stage by 2015 is set to be nothing short of explosive: Latin America.
The current mix of economic optimism and uncertainty around the globe is fostering a continuing sense of caution amongst consumers and businesses in many markets.
The phrase ‘change is the only constant’ sums up the recent history of the communications industry. Following successive waves of activity, today most operators are on a largely equal footing as far as their service offerings and platforms are concerned, throwing the focus back onto the business basics of differentiation, customer relationships and operational structures. Operators are prioritising these imperatives amid ongoing change in the technological and customer landscape.
Communications operators are beginning to determine whether their platform for recovery provides a robust foundation for renewed growth.
This edition of Communications Review examines how operators can rethink their business models and strategies to achieve the highest possible efficiency at the lowest risk, while facing the current economic and market issues alongside the perennial challenges of variations in customer demand and increasing competition.
This issue comprises the articles giving the overview of the Indian telecom services sector, considering the regulatory approach and framework that have enabled the Indian communications industry’s impressive growth and explaining how Indian mobile operators have been able to achieve seemingly impossible margins on low average revenue per user.
The current global economic crisis is so pervasive that it is now a given in every business conversation. And while most analysts believe the communications sector will be affected less than many others, communications businesses are taking steps to contain and reduce costs.
This is the second in a series of global surveys aimed at understanding preferences and interest to buy and use various converged services. Enterprise mobility focuses on workforce use of mobile technologies and perceived demand for converged enterprise solutions in the near future.
For this survey about the digital home, our first of a series of global Convergence monitor surveys, PwC surveyed 8,000 of our employees in 17 countries. The report discusses some key findings, including what consumers are willing to pay for, how they access content, the importance of security and customer service.



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