Communications Review. Volume 16, No. 1

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With a global circulation of over 18,000, PricewaterhouseCoopers' quarterly journal for communications executives is regarded as a must-read. Communications review showcases some of the best global practices and leading-edge thinking regarding management and financial issues in the communications industry. Articles are authored by partners in our Communications industry practice.

The phrase ‘change is the only constant’ sums up the recent history of the communications industry. Following successive waves of activity, today most operators are on a largely equal footing as far as their service offerings and platforms are concerned, throwing the focus back onto the business basics of differentiation, customer relationships and operational structures. Operators are prioritising these imperatives amid ongoing change in the technological and customer landscape. With this in mind, we have centred this edition of Communications Review on some of the priorities on which we think operators need to focus in order to survive and thrive in the future.