PwC presents the City Readiness Index on the capacity of leading global cities to adopt the technologies of the future

Moscow, 5 July 2017 – Today, in the run up to the Moscow Urban Forum, PwC presents a special preliminary release of the survey, The Future is Coming: Cities Readiness Rating, which rates major global cities and urban agglomerations on their capacity to adopt new technologies.

As part of the survey, PwC Russia has analysed the readiness of the world’s largest cities to respond to disruptive innovations and to adopt technology-driven solutions across a variety of social sectors, including healthcare, education, security, tourism and culture, transportation, the economy, utilities, urban development and citizen engagement. City readiness was assessed across several parameters: technology readiness (presence of basic infrastructure); the strategies and regulations that support the adoption and use of new infrastructure; the availability of finished prototypes; and the social readiness of citizens to use new technologies.

“Relying on our extensive global experience helping cities to develop innovative infrastructure, our survey seeks to depict the smart city in twenty years’ time. We have also come up with a detailed methodology to carry out an end-to-end, year-on-year assessment of the achievements made by megacities and agglomerations. Apart from being informative, the survey serves as a kind of roadmap for municipal authorities on how to advance the technological development of their city. The project has already been positively assessed and highly appraised by the international community and the technology sector. The results of our rating show that the cities vary significantly in their readiness to adopt the technologies of the future. The research on Moscow, for example, highlights the success of the Russian capital, proving that the city is getting closer and closer to becoming a smart city, but also reveals that there is still room for further improvement, which will require a number of profound technological, informational, social and regulatory solutions.”

Kirill Nikitin, partner, government and public sector leader at PwC Russia

“We’re entering an era where executives and creatives have an unprecedented opportunity to live in the best cities, and those urban centers planning for the future will benefit greatly. PwC’s report, “The Future is Coming: Cities Readiness Rating,” is comprehensive in scale and rich with insights. I recommend it for anyone interested in the urban landscape of the 21st century”.

Dirk Ahlborn, CEO of Hyperloop Transportation Technologies

PwC carried out the online survey among the citizens of ten cities (Barcelona, Hong Kong, London, Moscow, New York, Shanghai, Singapore, Sydney, Tokyo and Toronto) in June 2017 based on a random sample. The survey included 24 questions (2-3 questions per section). Respondents had to select one of two suggested responses, where one option implied the use of advanced/future technologies in various dimensions, while the second option involved traditional practices, approaches and solutions. The share of respondents selecting each option was calculated for each question, then the averages were derived by section and city.

Thus, the top five surveyed cities were ranked according to their overall social and technological readiness in the following order: Singapore (62%), London (59%), Shanghai (55%), New York (53%) and Moscow (53%), with the latter taking a leading position on such indicators as citizen services, infrastructure readiness, open adaptive education programmes and the digital economy.

The survey showed that less than half the population in the surveyed cities, excluding Shanghai (76%) and Hong Kong (53%), are ready to embrace new technologies in their daily life. London (42%) and Toronto (41%) turned out to be the most conservative. In Moscow, less than half the residents (47%) are ready to use new technologies. While a majority of Muscovites welcome the adoption of technologies in virtual public services (65%), proactive security (58%) and the digital economy (55%), a minority are prepared to use high-tech solutions such as e-health (39%), unmanned transportation (37%) or new educational formats (38%), as well as in culture and tourism (34%). 

Currently, the most successful cases of implementing smart technologies in utilities include Barcelona (61%) and Singapore (64%), while Toronto (57%) and London (54%) have also adopted smart city strategies and seek to improve their efficiency. Almost all major cities, including Moscow, have facilitated and financed the construction of smart buildings, implemeting smart water supply systems and installing smart meters.

The leaders in terms of culture and tourism digitalisation projects are Barcelona (78%), Shanghai (78%) and Singapore (72%), as these cities have demonstrated the largest number of relevant cases.

As they have already implemented more projects related to the digitisation of cultural and tourism facilities.

London (72%) is the top performer in autonomous transportation, as it has designed and launched an unmanned transportation strategy and built a regulatory framework for testing.

Singapore (75%) ranks first among the cities for the digital economy, due to its well-balanced development of critical infrastructure. Moreover, Singapore is one the few cities that has not only supported the adoption of adaptive software in schools, but has also invested in the development of adaptive learning technologies.

Moscow (64%) is the leader in providing virtual services for citizen engagement – including those designed to crowdsource ideas and address problems for urban projects. Sydney (58%) follows, as it has offered online voting opportunities on general urban matters and in elections for the last six years.

London (63%) and Singapore (61%) are the most successful examples of virtual cities and outpace the others in terms of using new construction technologies. They have run numerous experiments on modular construction and 3D printing of houses.

London (77%) is also the leader among cities whose infrastructure is ready for the future. The overall infrastructure readiness of a city refers to the accessibility of data for analytics, the availability of tools to process data, and the capacity of city authorities to publish analytics reports for the city’s companies and residents to use. Barcelona (74%) and Moscow (76%) are among the top three cities in terms of their infrastructure readiness, in part thanks to their data analytics projects. The majority of the surveyed cities have worked together with businesses and residents to design new infrastructure solutions. In New York (67%), for example, a significant portion of the local solutions on predictive analytics has been developed by non-profit organisations and independent groups of researchers.

"Cities occupy only 2% of the landmass but house more than 55% of global population, and contribute to 60% of global energy consumption, 70% of waste and 70% emission of green house gases. Clearly, cities need to innovate solutions which will drive human civilisation to a sustainable future - one which meets and exceeds climate change goals established at Paris in 2016. PwC's 'Cities Readiness Index' tells us about what is done right in which global city and gives us benchmarks on core health parameters of a city. I am happy to mention that many countries in the world, including my own country India, are giving due attention to make cities Smarter, Livable, and this report will help us learn about global benchmarks which can be adopted by cities across the world."

Subhash Patil, Partner and the Head of the Government and Public Sector Consulting Services team in western India, PwC in India

Notes to Editors:

  • The online survey was carried out among the citizens of ten cities (Barcelona, Hong Kong, London, Moscow, New York, Shanghai, Singapore, Sydney, Tokyo and Toronto) in June 2017 based on a random sample. The number of respondents was at least 100 people in each city. The sample size totalled 1,500 respondents.
  • The survey included 24 questions (2-3 questions per section). Respondents had to select one of two suggested responses, where one option implied the use of advanced/future technologies in various dimensions, while the second option involved traditional practices, approaches and solutions. The share of respondents selecting each option was calculated for each question, then the averages were derived by section and city.
  • The survey findings are available at: http://www.pwc.ru/ru/assets/the-future-is-coming-eng.pdf

 

About PwC

PwC Russia (www.pwc.ru) provides industry-focused assurance, advisory, tax and legal services. Over 2,500 people work in our offices in Moscow, St Petersburg, Ekaterinburg, Kazan, Novosibirsk, Rostov-on-Don, Krasnodar, Voronezh, Vladikavkaz and Ufa. We use our in-depth knowledge, wealth of experience and creative approach to problem-solving to develop fresh perspectives, sound advice and practical solutions that can open up new vistas for business.

“PwC” refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. The PwC global network encompasses more than 223,000 people in 157 countries. For more details, please visit our website at  www.pwc.ru/ru/about/structure.html.

©2017 PricewaterhouseCoopers. All rights reserved.

Contact us

Anna Smischenko-Mironova
PR Manager
Tel: +7 (495) 967-6172
Email

Marieta Khamhoeva
Public Relations
Tel: +7 (495) 967 6000 ext. 2405
Email

Follow us