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PwC Russia and Joint Commission International establish strategic partnership

MOSCOW / OAK BROOK, Illinois,15 November 2020 – PwC Russia and Joint Commission International (JCI) have announced a new collaborative agreement to provide advisory services related to implementing JCI standards that address quality of care and patient safety, as well as accreditation preparation for public and private hospitals in Russia, the CIS and CEE.

Within the current partnership, PwC Russia and JCI will jointly prepare health care organizations for JCI accreditation. The collaboration will include a variety of initiatives designed for a standards-based evaluation in health care, including preparation for accreditation and certification (introductory consultation, baseline assessment, custom training and mock surveys) and specialty services (infection prevention and control, emergency preparedness, medication management, quality management, patient safety, facilities management and safe health care design). JCI accreditation programs use evidence-based standards and international framework that are adaptable to local needs and customs. Potential parties interested in such programs include health ministries, private and public medical providers, diagnostic centers and emergency response systems.

JCI, the leading international accreditor, currently has more than 1,000 accredited health care organizations outside of the United States. Currently, there are 30 JCI-accredited hospitals in Russia, the CIS and CEE: (Azerbaijan – 2, Bulgaria – 1, Czech Republic – 1, Georgia – 1, Greece – 2, Hungary – 1, Kazakhstan – 6, Lithuania – 1, Macedonia – 2, Moldova – 1, Romania – 2, Russia – 4, Slovenia – 3, Ukraine – 2, Uzbekistan – 1 and Tajikistan – 0). Meanwhile, more than 80 hospitals in Western Europe, 300 in the Middle East, 70 in China and 35 in India are accredited by JCI.

Five clinics in Russia have succeeded in obtaining JCI accreditation. The Russian government has included financial support for health care organizations seeking to adopt JCI’s standards in the Strategy for the Development of Export of Medical Services (in-bound medical tourism) until 2025. The financial support will help Russian medical centers improve quality of care and patient safety, standardize health care delivery, gain international recognition and attract more patients.

By jointly sharing knowledge and expertise, PwC Russia and JCI envision significantly improving conditions that currently cause serious public health concerns for local organizations, by increasing the effectiveness of their clinical and operational processes. In addition, the new collaboration seeks to  assure that these health care organizations’ standards, training and processes meet the highest international benchmarks for accreditation entities, better position them in the international market, and create a recruitment tool that provides a solid framework to boost in-bound medical tourism.

PwC Russia and JCI will be co-consultants for each other in projects involving JCI standards and related advisory services in Russia, the CIS and CEE, including participation in public tenders.

“PwC Russia’s partnership with Joint Commission International is a great opportunity for us to work together in implementing international safety and quality standards in healthcare organizations. This comes at a time when we are observing huge demand for such solutions influenced by the current global pandemic and dictated by transformation in the healthcare industry in Russia, the CIS and CEE. Our joint mission is to help as many as possible medical providers to successfully undergo performance assessment and comply with a robust series of qualifications in patient safety and quality of care”.

Igor Lotakov, Managing Partner at PwC Russia

“JCI is excited to collaborate with PwC Russia and advance our mission to improve health care quality and patient safety across the world. Our mutually beneficial partnership will enable JCI and PwC Russia to combine expertise and help health care organizations within Russia, CIS and CEE standardize health care services, strengthen their knowledge and skills, and implement best practices and policies.”

Paula Wilson, president and CEO of JCI

About PwC

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 276,000 people who are committed to delivering quality in assurance, advisory, and tax services. Find out more and tell us what matters to you by visiting us at

PwC Russia is the only consulting firm in Russia which has both dedicated healthcare and an education advisory practice team. Our team has unrivaled market experience in strategic and operational projects in the healthcare sector and is widely supported by local and international experts with insightful industry knowledge.

Our health care team members have unique experience and background in the consulting industry. The majority of professionals have MD degrees, deep knowledge in medicine, comprehensive local and the global experience that reflects achievements across the healthcare sector (Public & Private) with national and international healthcare organizations.

We have an extensive experience in the healthcare market, having analyzed all the key segments of the healthcare system: diagnostics, inpatient, outpatient care providers. We have also worked for national health funds and private providers.

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see for further details.

© 2020 PwC. All rights reserved

About Joint Commission International 

Joint Commission International (JCI) was established in 1994 as a division of Joint Commission Resources, Inc. (JCR), a wholly controlled, nonprofit affiliate of The Joint Commission. Through international accreditation and certification, advisory services, publications and education programs, JCI extends The Joint Commission’s mission worldwide by helping improve the quality of patient care. JCI works with international health care organizations, public health agencies, health ministries and others in more than 100 countries. Visit for more information.

Contact us

Anna Smischenko-Mironova

Anna Smischenko-Mironova

Head of communications, PwC Russia

Tel: +7 (495) 967 6172

Maria Novikova

Maria Novikova

Press center specialist, PwC Russia

Tel: +7 (495) 967 6000

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